Keep your school’s AV systems working reliably with specialist school AV service, maintenance and repair from D.I.B Audio Visual.
From projector faults and HDMI issues to sound systems, LED displays and AV control systems, our technicians can diagnose problems, carry out repairs and maintain existing AV technology.
Need help with an AV issue?
Direct Service Phone: 03 9459 0000
service@dibaustralia.com.au
Keep your school’s AV systems working reliably with specialist school AV service, maintenance and repair from D.I.B Audio Visual.
From projector faults and HDMI issues to sound systems, LED displays and AV control systems, our technicians can diagnose problems, carry out repairs and maintain existing AV technology.
Specialist AV Service for Victorian Schools
D.I.B Audio Visual has supported Australian schools with AV technology since 1999. With 27+ years of industry experience, our team understands the technology and integration requirements of classrooms, meeting rooms, halls, gyms, theatres, PA systems and specialist learning spaces.
Our installation experience also informs our approach to service and repair, helping us troubleshoot individual faults as well as issues involving connected AV systems.
D.I.B. is an AVIXA Gold Corporate Member and an Epson Premium Partner, with more than 20 years as an Epson partner. We are also an Extron Platinum Dealer and Kramer Engage Partner.
D.I.B. by the numbers
27+ years — AV industry experience
920 — Victorian school installations in 2025
20+ years — Epson Premium Partner
A Service Team That Knows Your System
D.I.B. has a dedicated service department with a full-time Service Manager and two full-time Service Technicians, supported by our installation and engineering specialists when a job requires additional expertise.
We also maintain detailed records for our installations, including serial numbers, room photos, schematics, shop and CAD drawings, programming records and service history. This gives our technicians a clear understanding of how a school’s AV system is configured before they arrive, helping support faster diagnosis and reduce unnecessary repeat visits.
What We Service
Projector Service & Repair
A projector that will not turn on, displays a warning light or has an image problem can quickly interrupt a lesson or presentation. We can diagnose and service projection systems, including:
- Projector service and repair
- Projector lamp change and Epson projector lamp replacement
- Projector replacement or projector swap
- Projector motor stuck on
- Projector warning light
- Epson warranty repair
Screens, TVs & LED Displays
We can troubleshoot and maintain display systems across classrooms and shared spaces, including:
- TV panel replacement
- Screen installation and screen panel replacement
- LED module repair and LED pixel repair
- Digital LED screen repair
- Display troubleshooting and replacement
Audio & PA Systems
Unreliable audio, unwanted noise or an amplifier fault can affect teaching, meetings and school events. Our technicians can investigate:
- Sound system issues
- High-pitch static and other unwanted noise
- Amplifier faults and replacement
- DSP setup and sound system tuning
- Bluetooth upgrades
Where an amplifier needs to be repaired or replaced, we can assess the existing system and recommend an appropriate solution.
HDMI & Connectivity
Connection problems are often caused by faulty cables, wall plates or signal paths. We can troubleshoot and repair issues including:
- HDMI repair
- HDMI cable supply
- HDMI wall plate replacement
- USB wall plate repair
- Audio and video signal issues
Cameras, VC & Collaboration Technology
We can assist with changes and faults affecting video conferencing, classroom collaboration and presentation technology.
Services can include camera relocation, troubleshooting a CommBox not working, CommBox replacement, resolving issues with Vivi not sending content correctly, and video conferencing equipment such as rally bars.
Where applicable, we can also assist with JED replacement and related equipment changes.
AV Control & Programming
When an AV system becomes difficult to operate or equipment stops communicating correctly, our technicians can investigate 
the underlying programming or configuration.
We can assist with:
- Extron programming and firmware
- Crestron programming and firmware
- Q-SYS programming
- DSP setup
- AV rack re-installation and system changes
What Schools Say About Our Service
“Turnaround times for service enquiries were quick, and the communication throughout the entire process was clear, consistent and professional.”
— Roxburgh Homestead Primary School
“The DIB Team are always knowledgeable and helpful, always providing an excellent service. Much appreciated.”
— Alphington Grammar School
“Highly recommend their service to everyone. There hasn’t been 1 time, in the 5 years that i have used them that they haven’t helped or found a solution for us! Great company, great people! ”
— Maranatha Christian School
“Excellent service, very respectful of our needs. Work was completed to a high standard. Would definitely recommend DIB to anyone who needs audio visual work done. ”
— Charles La Trobe P-12 College
“It was always such a time saving on my end to know you had the whole thing handled.”
— Warringa Park School
“The timing was perfect and all is operating wonderfully for the return of students. Please pass on my heartfelt thanks.”
— St Michael’s Grammar School
Schools First
D.I.B specialises in education AV systems, supporting Victorian schools with practical, technically informed service and repair.
Whether an existing system has developed a fault, equipment needs replacing, or an AV system requires programming or adjustment, our team can assess the issue and determine the appropriate next step.
We also support selected commercial AV systems where our service capabilities are appropriate.