Last Updated: October 30, 2025
1. Introduction
D.I.B Audio Visual (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Austalian Privacy Principles (APPs) under the Privacy Act 1988.
By providing your personal information to us—whether through our website, social media pages, events, or other communication channels—you consent to the collection, use, and disclosure of your information as described in this policy.
2. Information We Collect
We may collect personal information that includes (but is not limited to):
- Your name and contact details (email address, phone number, company name, position)
- Your communication preferences
- Information about your organisation or project requirements
- Details of your interactions with us (such as inquiries, quotes, or service requests)
We may also collect non-identifiable data such as website analytics, cookies, or IP addresses to help us improve our services and marketing.
3. How We Use Your Information
We collect and use your information for purposes including:
- Responding to your inquiries, quotes, or service requests
- Sending you updates, special offers, and marketing communications about our products and services
- Improving our website, services, and customer experience
- Managing and maintaining our relationship with you
- Complying with legal obligations
You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
4. Disclosure of Your Information
We do not sell or rent your personal data.
We may share your information with:
- Trusted third-party service providers who assist us with marketing, communications, and data storage
- Legal or regulatory authorities when required by law
All third-party providers are required to handle your data in accordance with this Privacy Policy and applicable privacy laws.
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
Your data may be stored electronically on secure servers or cloud-based systems managed by trusted providers.
While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Access and Correction
You have the right to request access to, or correction of, the personal information we hold about you.
To make such a request, please contact us using the details below. We may need to verify your identity before processing your request.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to collect anonymous data for analytics and marketing purposes.
You can disable cookies in your browser settings, but this may affect your experience on our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the revised date.
9. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
D.I.B Audio Visual
Website: https://www.dibaudiovisual.com.au
Email: info@dibaudiovisual.com.au
Phone: 03 9457 4800
Address: 9-11 Percy St, Heidelberg West, 3081