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Steps to Log a Service Request or Fault Online

STEP 1 Log on to support.dibaustralia.com.au STEP 2 Click ‘SUBMIT A REQUEST’ STEP 3 Fill in fields. Making your description of the fault as clear and detailed as possible will reduce any potential delays. You can even upload photos of the fault to assist the support staff. STEP 4 Click ‘SUBMIT’ and a confirmation page […]... Read More »