You can monitor all of your requests (especially useful for larger organisations) by creating an online account.
Click ‘SIGN UP’ in top right hand corner.
Fill in fields and then click ‘SIGN ME UP!’
A page will be displayed confirming you have signed up. A welcome email will also be sent to your inbox containing a verification link that enables you to log in.
Click the link in your welcome email. This will take you to a page which will allow you to create a password to verify your email address. Your password must be a least 5 characters. Click ‘VERIFY MY EMAIL ADDRESS’. You are now logged in to your account.